Last updated: June 25, 2026
App Support is a tool for customer-support agents to manage and reply to support conversations for the apps they work on. This page explains how to get help with the app itself.
If you have a question, found a problem, or need help with your account, email us:
We usually reply within 1–2 business days. Please include your account email and, if possible, a short description of what happened and a screenshot.
Open the app and sign in with the email and password for your support-agent account. Access is provided by your team administrator. The app is intended for support agents, not for end consumers.
Email support@pdfaiapp.com from your account address and we will help you reset it.
After signing in you see your inbox of support conversations. Tap an app to see its tickets, then tap a conversation to read it and reply. You can change a ticket’s status and priority as you work.
Notifications can be enabled when the app first asks, or later from your device’s system settings for the app. When enabled, you are notified about new tickets and messages.
See Account Deletion and Data Deletion, or email support@pdfaiapp.com and we will process your request.
Read our Privacy Policy and Terms of Service for details on how the app works and how data is handled.